At Bioprecis, we are committed to delivering your raw material orders safely and on time. This Shipping Policy explains how we process, handle, and deliver shipments.
1. Order Processing
- Orders are processed once payment confirmation is received.
- Standard processing time is 09–15 business days, depending on stock availability.
- For bulk or special orders, processing may take longer. Our team will notify you in such cases.
2. Shipping Methods
- We partner with reliable logistics providers to ensure safe and timely delivery.
- Shipping mode may include air, sea, or road transport depending on order size, destination, and customer preference.
- Tracking details will be shared once your shipment is dispatched.
3. Shipping Charges
- Shipping costs are calculated based on weight, volume, destination, and mode of transport.
- Any customs duties, taxes, or import regulations are the responsibility of the customer.
- Free shipping (if applicable) will be clearly mentioned in your quotation or invoice.
4. Delivery Timelines
- Domestic deliveries: 09–15 business days after dispatch.
- International deliveries: 09–15 business days, depending on customs clearance and logistics.
- Delivery times are estimates and may vary due to external factors (customs checks, natural delays, etc.).
5. Risk & Responsibility
- Risk of goods transfers to the customer once the shipment is dispatched.
- Bioprecis ensures that products are securely packed and compliant with shipping regulations.
- Customers are responsible for providing the correct delivery details. Any delay caused by incorrect information will not be our responsibility.
6. Damaged or Lost Shipments
- If your shipment arrives damaged, please report it within 48 hours with photos and details.
- For lost shipments, we will coordinate with our logistics partners to resolve the issue.
7. Contact Us
For shipping-related questions, please contact:
Bioprecis
📍 801, 8th floor, Time Tower, M.G. Road Gurugram, Haryana 122001, IN
📧digibiz@bioprecisltd.com
📞 9220448179
🌐 bioprecisltd.com